Shop policies

Last updated on Aug 19, 2025

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. Wild Hermit Wellness is not responsible for delays due to customs.

Payment options

Secure options

We DO accept Gift Cards and Store Credits

Wild Hermit Wellness keeps your payment information secure. Our shop never receives your credit card information.

Returns & exchanges

Returns

Wild Hermit Wellness accepts returns for both defective and non-defective products.

Exchanges: Not accepted

Cancellations

Cancellations: Accepted

Product condition

New only

Window

3 days

Request a cancellation within 3 days of purchase

Method

By mail

Return label

Download and print, Customer responsibility

Restocking fees

No cost

Refund processing time

14 days